We have implemented enhanced safety measures to address the inherent risk of exposure to COVID-19 that exists in any public place where people are present Review safety protocols
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The Hotel Hershey

Our Promise to You
Healthy. Happy. Hershey.

That’s our promise to you. Across our destination, the health and safety of our guests, team members, and community members has been and will always be our top priority. Throughout your visit, we want you and your family to enjoy all that Hershey has to offer knowing that our objective is to keep you healthy and happy.

Following guidelines from the Centers for Disease Control and Prevention and Pennsylvania Department of Health to mitigate the spread of COVID-19, we have expanded and enhanced our already rigorous cleaning, sanitization, and disinfection procedures above our already high standards. We have increased the number of hand sanitizer machines throughout our properties and will ensure social distancing is maintained between guests and team members. The Hotel Hershey is implementing contactless check-in and check-out, and payment processes. The Hotel Hershey enhanced health and safety protocols meet or exceed those established by the American Hotel & Lodging Association Safe Stay initiative. We are proud to increase employee training to reinforce how our team can take better care of you - our guests - but also themselves.

Please be advised that all guests two years of age and older, including those who have received a COVID-19 vaccine, must wear face coverings during their visit. All guests must follow our safety enhancements while on property and observe social distancing at all times during their visit.

If a guest is experiencing any of the following, we ask that you stay home:

  • A guest who has COVID-19 symptoms.
  • A guest who has a COVID-19 test result pending.
  • A guest who is under a healthcare provider’s care for a positive COVID-19 test.
  • A guest who has been exposed to COVID-19.

As this situation is ever-evolving, please visit this page often for updates to our safety enhancements and property amenities.

We look forward to welcoming you back to Hershey and delivering the premier guest experience you have come to expect from The Sweetest Place On Earth. Thank you for putting your trust in us to keep you safe while enjoying your time at our destination.

New Health & Safety Enhancements

Preparing for your visit

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We want you to enjoy all that The Hotel Hershey has to offer knowing that our objective is to keep you healthy and happy and ask that you partner with us on simple steps before and during your visit. Here is how you can prepare for a fun and safe experience at The Hotel Hershey:

aerial view of Hersheypark

COVID-19 Warning
We have enhanced health and safety measures for our guests and team members. Guests must follow all posted instructions while visiting The Hotel Hershey.

An inherent risk of exposure to COVID-19 exists in any public location where people are present; we cannot guarantee you will not be exposed during your visit. COVID-19 is an extremely contagious disease that can lead to severe illness and death and people who show no symptoms can spread COVID-19 if they are infected. According to the Centers for Disease Control and Prevention, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Visit the CDC website for the latest guidance.

By visiting The Hotel Hershey you voluntarily assume all risks related to exposure to COVID-19.

Frequently Asked Questions

Your safety is our top priority

Our company has always maintained high cleaning, sanitization, and disinfection standards, which meet or exceed established industry guidelines. With that strong foundation, we have introduced new enhancements that adhere to recommendations from the Centers for Disease Control and Prevention, Pennsylvania Department of Health, and American Hotel & Lodging Association.

We can't wait to see you!

We appreciate your support as we welcome you back to The Hotel Hershey. Packages and rooms are available with capacity limits established by the Centers for Disease Control and Prevention and the Pennsylvania Department of Health.

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